Shipping policy

Where we deliver

We currently deliver to addresses in the United Kingdom only. Please provide a complete and accurate delivery address and telephone number when placing your order.

Processing and delivery

We aim to process orders within 1–3 days of order placement. Estimated transit after dispatch is 7–12 days. The combined estimated time from ordering to delivery is 8–15 days. These are estimates rather than guaranteed arrival dates. We will contact you if we know of a material delay.

Standard shipping is free on all UK orders. We do not ship outside the United Kingdom.

Dispatch and delivery questions

We will share tracking details when they are available. If your parcel is delayed, damaged, or missing, please contact us through the form below or by phone, quoting your order number. If you notice an address error, contact us promptly; we cannot guarantee a change after dispatch.

Contact

Welness Homa
Email: info@wellnesshoma.co.uk
Phone: +44 7756 817410
Business contact and returns address: 42 Hither Farm Road, London, SE3 9QT, United Kingdom

Contact form: wellnesshoma.co.uk/pages/contact.